Privacy Policy

We may collect the following types of information:

• Business contact details – name, job title, business name, email address, phone number, shipping and billing addresses.

• Account and order details – login details, quotes requested, products viewed, orders placed, payment status, communications with us.

• Technical data – IP address, browser type, device information, pages visited, time on site, referring URLs, and similar analytics data collected via cookies or similar technologies.​

• Marketing preferences – your choices regarding email updates, newsletters, promotions, and event invitations.

We do not intentionally collect consumer financial data such as full payment card numbers on this site; payments are processed securely by third‑party processors where applicable.

We collect information when you:

• Fill out contact or Request a Quote forms.

• Apply to become a retailer or supplier partner.

• Subscribe to our email list or download resources.

• Place or manage wholesale orders.

• Interact with our emails or marketing campaigns.

• Browse the site, where cookies/analytics tools automatically capture technical data.

We use your information to:

• Process and manage quotes, orders, shipments, and invoices.

• Verify your business and eligibility for wholesale or supplier programs.

• Respond to questions, support requests, and feedback.

• Improve our website, product offerings, and user experience.

• Send operational emails (order updates, account notices, policy changes).

• Send marketing communications where permitted and in line with your preferences.

• We may aggregate or anonymize data for analytics and business reporting.

Depending on your location, we may process your information based on:

• The performance of a contract (e.g., fulfilling your order).

• Our legitimate business interests (e.g., improving services, preventing fraud).

• Your consent (e.g., for certain marketing or optional cookies).

• Legal obligations (e.g., record‑keeping, tax, or compliance requirements).

Our site may use cookies, pixels, and similar technologies to:

• Remember your preferences and session.

• Analyze site traffic and performance (e.g., via Google Analytics or similar tools).

• Support marketing and retargeting campaigns where allowed.

You can control cookies through your browser settings; disabling them may limit site functionality.

We may share information with:

• Service providers – hosting, email sending, analytics, payment processing, logistics, CRM, and customer support tools, under confidentiality agreements.​

• Business partners – where needed to fulfill orders, supplier programs, or joint marketing (only with appropriate safeguards).

• Authorities or legal advisors – when required by law, regulation, legal process, or to protect our rights, users, or the public.

We do not sell your personal information in the traditional sense; if we ever engage in activities considered a “sale” or “sharing” under privacy laws, we will provide the required notices and opt‑out options.

Our servers, service providers, or partners may be located in other countries. Where required, we implement appropriate safeguards (such as contractual protections) for cross‑border data transfers.

We retain personal information only as long as necessary to:​

• Provide services and maintain business records.

• Comply with legal, tax, and regulatory obligations.

• Resolve disputes and enforce our agreements.

When no longer needed, data is deleted or anonymized in accordance with our data retention practices.

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse (e.g., HTTPS, access controls, limited employee access). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.​

Depending on your location, you may have rights to:

• Access a copy of the personal data we hold about you.

• Request correction or deletion of your information.

• Object to or restrict certain types of processing.

• Withdraw consent where processing is based on consent.

• Opt out of marketing emails at any time (via “unsubscribe” link).

To exercise any rights, contact us using the details below. We may need to verify your identity before responding.

If you opt in, we may send you emails about products, promotions, and events relevant to retailers and suppliers. You can opt out at any time by:

• Clicking “unsubscribe” in any marketing email, or

• Contacting us directly with your request.

Operational emails (order updates, account changes, legal notices) may still be sent even if you opt out of marketing.

Our site may link to third‑party websites or services we do not control. This Policy does not apply to those sites. Review their privacy policies before providing personal information.

Our site and services are intended for adults in a business context (e.g., licensed retailers, suppliers) and are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Significant changes may be communicated via email or a notice on the site. Continued use of the site after changes become effective means you accept the updated Policy.

If you have questions about this Privacy Policy, our data practices, or would like to exercise your rights, contact us at:

Microsive Global LLC
support@microsive.com